Free Postage On All Orders / Opening Hours: Midweek: 9:00am - 10:00pm / Weekends: Closed (Postage will still be accepted on weekends)

Samsung Galaxy S24 Ultra 5G

We will pay

New:

  • The device must be brand new, unopened, and unused, complete with all original accessories and packaging. If the seals are broken or torn, it will be reclassified as 'Excellent' condition.
  • The device must be an original UK/European specification model.

Excellent:

  • The device must have a flawless appearance with no visible scratches, dents, or chips on the screen or body.
  • The screen must be free from defects, including dead pixels, screen burn, lines, or bleeding.
  • No cracks on the display or back glass.
  • The touchscreen must function fully, with no dead spots.
  • Battery health must be 85% or higher.
  • All features must be in full working order, including Face ID, Touch ID, speakers, buttons, charging port, and other essential functions.

Good:

iPhone, iPad, Samsung:

  • Can have light signs of wear and tear:

✅ Light scratches to the display and light signs of usage/wear and tear to the housing and back glass allowed.

❌ No deep/heavy scratches, scrapes, dents or chips to the screen, housing and back glass: (Any device of this description must be entered into the 'Poor/Faulty' category)

  • No cracks on display or back glass.
  • Touch screen works completely meaning no dead spots.
  • Battery health 80% and above.
  • All parts of the device are in fully working order including: Face ID, Touch ID, speakers, charging port etc...

Apple watch:

Good:

✅ Scratches to the display, light signs of usage/wear and tear to the housing and back glass allowed.

Must have:

  • No cracks on display or back glass.
  • Touch screen works completely meaning no dead spots.
  • Battery health can be any percentage.
  • All parts of the device are in fully working order.

Poor/Faulty:

  • The device may have faulty components.
  • Significant signs of wear and tear are acceptable, including cracks, scrapes, deep scratches, dents, and chips.
  • Battery health is not a factor.
  • The device must not be blocked or blacklisted.
  • Liquid or water-damaged devices are not accepted.
  • The device must power on.
  • Devices with the following issues may receive a revised offer: snapped in half, missing components, bent frame, counterfeit parts, unresponsive touch, screen defects (lines, bleeds, burns), or faulty Face ID/Touch ID.

Please remove any iCloud Accounts.

Charging accessories welcome 💚.

Before placing your order please check the following:

Condition Criteria

Preparing your device

Removing iCloud

Build your order.

Send your device.

Get paid.

What happens next

Get an instant quote for your device by selecting its storage capacity, network, and condition. The price you see is the price you’ll receive—no hidden fees! Plus, enjoy free shipping when you send your device to us.

If you're happy with the valuation, simply click ‘Sell Now’ to enter your contact details, choose your preferred payment method, and complete your order.

Shortly after, you'll receive an email with step-by-step instructions for sending your device. Packing and preparing it takes just a few minutes.

Once we receive your device, our engineers will inspect it. If everything matches your original description, payment will be processed the same day.

If the condition differs from what was stated, we’ll send a revised offer via email on the day we receive the device. If you're not satisfied with the new valuation, we’ll return your device at no cost.

Payment can be made via bank transfer or PayPal. We will process payment using your chosen method, but if there are any issues (e.g., invalid bank details), we’ll contact you via email. Please note that some PayPal accounts may charge fees for business transactions—if you're unsure, selecting bank transfer may be the better option.

Important things to remember when sending us your device

All details will be included in your order confirmation email.

Preparing Your Device:

Factory reset your device and remove any account locks or PIN codes to ensure we can access it. Any devices received with data will be securely wiped by Phone Sell’s engineers.

Turn off your device before packaging.

Packaging Instructions:

To prevent damage during transit, we recommend:

Using a sturdy container, such as a double-walled cardboard box.

Filling it with protective padding, like bubble wrap or tissue.

Placing your device in the center of the box, ensuring it is cushioned on all sides.

Sealing all openings with tape to prevent the box from opening during transit.

Shipping Your Device:

If using our free postage label, attach it securely and ensure Phone Sell’s address is clearly visible.

If using your own postal service, clearly label both our address and your return address.

Drop off your parcel at the nearest Post Office and keep your receipt. This will provide a tracking number and serve as proof of postage in case of delays or loss.

Additional Information:

Any extra items sent with your device (e.g., SIM cards, memory cards, charging cables) will be disposed of and cannot be returned.

Our free postage labels are insured up to £100. If your device is worth more, we strongly recommend using an insured postal service.

Sealed/new devices that are fully paid off will receive the full quoted price. However, if the device is under contract or financed, Phone Sell may offer a reduced price due to the associated risks.

Following these steps ensures a smooth and hassle-free experience with Phone Sell!

Sell

Information

© 2025, Phone Sell

Free Postage On All Orders / Opening Hours: Midweek: 9:00 - 10:00 / Weekends: Closed (Postage will still be accepted on weekends)

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Free Postage On All Orders / Opening Hours: Midweek: 9:00 - 10:00 / Weekends: Closed (Postage will still be accepted on weekends)

Device Condition Criteria

TO RECEIVE THE FULL VALUE OFFERED FOR YOUR DEVICE THE BELOW CONDITIONS MUST BE MET:

New:

  • Device is unopened and unused, with all the original accessories and packaging
  • The device must be original (UK/European spec)

Good:

  • All parts of the device (including system software) are original and fully functional
  • Light wear and tear acceptable (eg. surface level scratches which cannot be felt under the nail or seen when the screen is in use)
  • Touch, Touch ID, Face ID, Fingerprint recognition, NFC work (If applicable)
  • Battery health above 85%
  • No heavy wear and tear such as deep scratches or chips to the screen or housing
  • No major damage (i.e. liquid damage, cracks to the screen or housing, or bends in the shape of the device).
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Poor:

  • All parts of the device (including system software) are original and fully functional
  • The screen may have scratches.
  • The housing may have light marks/scratches but no heavy dents, chips or scratches (these will be categorised as faulty).
  • Touch, Touch ID, Face ID, Fingerprint recognition, NFC work (If applicable)
  • Battery health above 80%
  • No major damage (i.e. liquid damage, cracks to the screen or housing, or bends in the shape of the device).

Faulty/Broken:

  • The device may have faulty components (i.e. camera, charging port, battery under 80% health).
  • The device may have heavy scratching, dents or cracks in the screen or back glass. Any screens with cracked glass must be in a refurbishable condition (with no touch issues, discolouration, screenburn, other display pixel damage).
  • The device must activate and power up to the home screen in order for us to guarantee the safe removal of your personal data.
  • Devices which are bent, snapped in half or missing components, have counterfeit components, or those with liquid damage, faulty touch, screen pixel damage, or faulty Face ID / NFC may be subject to a revised offer.

All devices must be factory reset and must not be locked to your iCloud, Samsung or Google account. Any devices received which are locked and inaccessible will be subject to delay and may need to be returned at your expense.

Boost Gadgets reserves the right to withdraw or revise any quote originally provided based on the actual condition of the received item. We will contact you by email in all cases where a discrepancy is found between the condition stated during the original order and the actual condition of the received device. Any discrepancies found will be clearly communicated and a revised price will be offered. Should you not accept the updated quotation you must communicate this to us within three days of the updated quotation being made. Unless you communicate to us that the updated quotation is not accepted within the three-day period, your non-response shall be deemed an offer to sell the device at the revised price.

All devices must be free of finance and legally yours to sell. Any devices found to be Blacklisted, Greylisted, registered as lost or stolen or subject to an ongoing insurance claim may be quarantined or subject to return at your expense.

Preparing your device

Factory reseting your device

Factory reset your device to clear all your personal data and remove all pin/pass codes. This ensures your personal data is safe, and allows us to quickly process your item.

For Apple devices: Go to Settings > General > Reset > Erase all content and settings

You may be prompted to remove your iCloud account before being able to complete this step.

Once you have begun the reset process, your device will power off and restart. This may take a few minutes. Once the phone reboots and shows the 'Welcome' screen, you can be sure it has been successfully reset.

Removing iCloud

(Apple devices): Disconnect/removing your iCloud account

You can disconnect your personal iCloud account even if your device isn’t with you.

If you still have your device:

Go to Settings > General > Reset > Erase all content and settings

If you no longer have your device or the screen is not operational:

  1. Go to https://www.icloud.com/and log in to the same iCloud account connected to your device.
  2. Click the Account icon (top corner) and select Manage Apple ID
  3. Go to devices and select the device you are selling
  4. Click remove from account

You are selling your:

Your Details

Postage

Choose this option if you prefer to use your own packaging and postage label. This gives you complete control over your shipping method and insurance coverage which means you can access increased insurance in the unlikely event your device is lost or damaged in transit. We recommend using Royal Mail's Special Delivery service for high-value devices, which provides next day delivery and insurance up to £2,500.

Payment